Frequently Asked Questions
Everything you need to know about riding with Zee Transportation.
How do I book a ride with Zee Transportation?
Book online in minutes: enter your pickup, drop-off, date, and group size and you'll see your exact price before you confirm. A driver accepts your ride before you pay, and your chauffeur arrives early and gets you there on time.
How much does private transportation in Salt Lake City cost?
Pricing depends on distance and service type. Every price is upfront and all-inclusive — no surge pricing and no surprises. Enter your trip on the booking page and you'll see your exact price before you book.
What are your business hours?
We're open 7:00 AM to 10:00 PM, 7 days a week. You can book online anytime, and rides outside these hours can be scheduled in advance.
Do you track flights for airport pickups?
Yes. For every Salt Lake City International Airport pickup, we monitor your flight in real time and adjust the pickup time automatically if you're delayed — at no extra charge. Your chauffeur is there when you land.
Do you provide child car seats?
Child seats are available on request. Let us know the ages of your children when you book so we can have the right seats installed and ready before your chauffeur arrives.
What is your cancellation policy?
You can cancel free of charge up to 24 hours before your scheduled pickup, right from your ride status page, and you'll get a full refund automatically. Cancellations inside 24 hours are not refunded.
Do you go to Park City, Snowbird, and Alta in the winter?
Yes. We serve Park City, Deer Valley, Snowbird, Alta, Brighton, Solitude, Snowbasin, Sundance, and Powder Mountain all winter. Our vehicles are winter-ready and our chauffeurs are experienced with canyon driving in snow conditions.
Are your drivers licensed and insured?
Yes. Zee Transportation is licensed and insured, and every chauffeur is experienced and background-checked. You're riding with a professional who knows Utah roads — including mountain canyons in winter.
Can I book a ride for a large group?
Yes. We coordinate multiple vehicles for larger parties — each of our Tesla Model Y vehicles seats up to 4 passengers — ideal for families, sports teams, corporate groups, and wedding parties. Tell us your group size and gear, and we'll confirm the plan.
What areas do you serve?
We serve Salt Lake City and the surrounding Wasatch Front, including Park City, Sandy, Draper, Lehi, Provo, Ogden, Bountiful, Murray, West Valley City, Cottonwood Heights, and the Cottonwood Canyons ski resorts.
Ready to Ride? Book Online in Minutes.
Tell us where you're going and see your exact price before you book — 7 AM – 10 PM, 7 days a week.