Privacy Policy
Information We Collect
When you request a quote or book a ride, we collect your name, phone number, email address, pickup and drop-off locations, travel dates and times, passenger count, and any notes you choose to share (such as flight numbers or child seat requests).
How We Use Your Information
We use your information only to respond to your quote request, confirm and operate your ride, communicate about your booking, and improve our service. We do not sell your personal information to third parties.
Sharing Your Information
We share trip details with your assigned chauffeur so they can complete your ride. We may share information with service providers who help us operate our business (for example, email or scheduling tools) and when required by law.
Driver Text Alerts & Consent
When you opt in to driver text alerts, we collect your name, mobile number, submission date, and the consent wording you agreed to. We use these records to document your permission for automated ride requests, accept/decline links, and trip status messages. Mobile information and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes. Messaging service providers may process this information only to deliver and operate our text alerts. Reply STOP to unsubscribe or HELP for help.
Data Retention & Security
We keep booking records only as long as needed to operate our business and meet legal requirements, and we take reasonable measures to protect your information.
Your Choices
You can ask us to update or delete your personal information at any time through the contact page on our website.
Changes to This Policy
If we update this policy, we will post the new version on this page with an updated effective date.
Contact
Questions about this policy? Reach us through the contact page on our website. Effective date: November 2026.